Overview
Data Protection Overview
The information and personal data collected during the processing of BestHair Webshop's visits and orders will be treated as confidential and will not be disclosed to third parties. Encrypted data communication with banks ensures the security of the Customer's personal bank identifiers when paying for purchases.
Data Controller Information
E-store: www.besthair.ee
Data Controller: BestHair Webshop OÜ
Registry Code: 16003638
Address: Jõe 4C, Tallinn, 10151 Republic of Estonia
Phone: +372 58535252
Email: info@besthair.ee
Personal Data Processing
12.1 BestHair Webshop processes the personal data provided by the Customer in accordance with the requirements established by the Personal Data Protection Act.
12.2 The personal data processed is the data requested from the Customer when joining the loyalty program, registering an e-store account and/or placing an order (first and last name, address, telephone number, e-mail address, current account number, shopping cart content and purchase history).
12.3 BestHair Webshop processes the Customer's personal data for the fulfilment of orders (incl. For the transmission of notifications related to the order), for the payment of products, for the delivery of products, for the preparation and transmission of offers and news.
Data Sharing and Disclosure
12.5 BestHair Webshop does not transfer the Customer's personal data to third parties, except for:
12.5.1 to an undertaking providing courier service to the extent necessary for the delivery of products to the Customer or for the consumption of the service;
12.5.2 suppliers of the products included in the order (customer's name and telephone number) to fulfil the order and ensure customer service.
12.5.3 In the cases provided for in clauses 12.5.1 and 12.5.2, the Customer's personal data is processed only for the purpose of fulfilling the order and the authorized processors ensure the same level of protection of personal data as BestHair Webshop.
Your Rights
12.6 The Customer has the right to inspect their personal data at any time and request that this data would be changed or deleted, unless otherwise provided by law, by contacting BestHair Webshop at info@besthair.ee.
12.7 If the Customer has expressed a wish and given consent to receive newsletters and/or personal offers prepared by BestHair Webshop, the Customer always has the right to withdraw this consent by sending a corresponding notification to BestHair Webshop to the e-mail address info@besthair.ee or by clicking on each e-mail or SMS to the link indicated for this in the offer sent via.
12.8 The customer has the right to contact BestHair Webshop at any time to transfer their personal data to another data processor by sending a digitally signed request to info@besthair.ee. BestHair Webshop has the right to refuse to transfer personal data directly to another data processor if the data transfer to a third party is not considered to be safe by BestHair Webshop.
12.9 If the Customer finds that the processing of personal data within the framework of the loyalty program or in the shopping environment of the e-store violates his or her rights, the Customer has the right to apply to the Data Protection Inspectorate and to the court.
Data Security
Security Measures:
- • Encrypted data communication with banks
- • Secure storage of personal bank identifiers
- • Confidential treatment of all collected data
- No disclosure to third parties (except for order fulfillment)
Contact Us
If you have any questions about our privacy policy or wish to exercise your rights regarding your personal data, please contact us:
- Phone: +372 58535252
- Email: info@besthair.ee
- Address: Jõe 4C, Tallinn, 10151, Estonia
Complaints and Dispute Resolution
If you believe that the processing of your personal data violates your rights, you have the right to:
Apply to the Data Protection Inspectorate, Contact BestHair Webshop directly for resolution, File a complaint with the relevant court